SpamTitan Scores Big on Business Review Websites

TitanHQ is the leading provider of cloud-based email security to Managed Service Providers (MSPs) serving the SMB market and its email security solution, SpamTitan, is well loved by SMBs and MSPs alike.

SpamTitan is consistently rated highly by end users on the leading business software review sites and is routinely awarded scores in excess of 4.5 out of 5 by end users, with a high percentage giving top marks across all rating categories.

A recent analysis of the leading review sites by TitanHQ has confirmed that the solution has a depth of highly positive reviews and customer feedback, unmatched by any other email security solution provider serving SMBs and MSPs serving the SMB marketplace.

Gartner Peer Insights is one of the most highly respected business software review sites from the world leading research and advisory company Gartner. The website provides unbiased reviews from real IT users and the platform is relied upon by business leaders to help them choose the best IT solutions to meet their needs.

On Gartner Peer Insights SpamTitan has achieved an average score of 4.7 out of 5 based on 36 reviews from qualified users. The solution has been consistently praised for its flexibility, affordability, ease of use, and customer service.

SpamTitan has similarly scored highly on the business software peer-to-peer review platform, G2 Crowd.  G2 Crowd, formerly G2 Labs, is one of the most popular business software review platforms. G2 Crowd includes more than 1 million user reviews from validated uses of software solutions and attracts more than 3 million viewers a month.

In the Email security category, SpamTitan has attracted 139 reviews and has an overall review score of 4.6 out of 5.  In all rating areas, SpamTitan has achieved scores of between 90% and 93% and has been the top-rated email security solution for the past four consecutive quarters.

The software review site Capterra includes more than 1.1 million verified reviews in more than 700 software categories. SpamTitan has attracted 379 reviews and has achieved an overall review score of 4.6 out of 5. SpamTitan has scores of 4.4 to 4.6 in all categories: Ease of use, value for money, features, and customer service.

Many users have taken to Google Reviews to provide feedback on their experiences with TitanHQ and SpamTitan. On Google Reviews, 112 users have left their feedback and the solution has an average feedback score of 4.9 out of 5.

The business software review platform Software Advice has 350 reviews of SpamTitan, which has an average feedback score of 4.58 out of 5. 56 members of the Spiceworks IT community have provided feedback and SpamTitan has an average score of 4.6 out of 5. On SpamFilterReviews, SpamTitan is the top-rated product out of all anti-spam solutions with a score of 4.9 out of 5.

Some of the positive feedback for SpamTitan is detailed below:

“I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.”
Jeff Banks, Director of Technology.

“The Titan Spam filter is by far one of the best email filters I have ever used. It was simple to setup, it allows users to release their own emails from quarantine quick and easy. Thank you for making such a great quality product, and for having excellent technical support.” Joseph Walsh.

“SpamTitan is an excellent solution which ticks many boxes.  It’s simple to setup, and gives a huge range of functionality all from within one place.  My experience of the Support help desk has been great with a team that really do know their product.  I highly recommend TitanHQ.” Chris Bell.

“It’s as close to “set it and forget it” as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done. I’ve been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven’t shut it off again since. Whitelisting and blacklisting domains and specific emails are super easy. Support Staff are awesome and go into detail when resolving problems if they were to arise or even if you just have a question. They have always been friendly and courteous and super personable and have been some of the best people to work with in all my years doing IT.” Benjamin Jones, Director Of Information Technology

Overall, we are very happy with the product and the customer support. We did have to put some time into this product but now we have a custom-fit solution, with fault-tolerance (two servers at two locations, both locations have both internet and private WAN access to the Exchange server) and we’re saving thousands of dollars versus the managed solution we used to use. We can tighten things up if we wish, we have a lot of flexibility with this product. I rate it an excellent value. So much power, flexibility and fault-tolerance, for so little money. Mike D Shields, Director of IT and Telecom

Author: NetSec Editor