Web Content Filtering for Healthcare MSPs

When managed service providers evaluate web content filtering for healthcare MSPs, there is plenty to take into account. Healthcare industry regulations, technological advances, and diverse work practices mean that clients´ demands are complex – and changing frequently.

Finding a sufficiently flexible Internet content filtering solution for MSPs in the healthcare industry is not only a challenge; but, once found, the risk exists that the client could go directly to the primary service provider and cut the MSP out of the transaction.

Consequently, the most suitable Internet content filtering solution for MSPs in the healthcare industry has to be flexible, support multiple tenancies and be available in a white-label format – preferably hosted within the MSP´s infrastructure. A bit too much to ask maybe? Maybe not.

Introducing TitanHQ´s WiFi Content Filter for Hospital MSPs

TitanHQ´s “WebTitan Cloud for WiFi” is an Internet content filtering solution for MSPs in the healthcare industry that delivers everything that a managed service provider could ask for. Our WiFi content filter for hospital MSPs protects clients against web-borne threats, while providing the flexibility to cater for their needs.

Why a WiFi content filter for hospital MSPs? As many managed service providers will be aware, medical facilities are increasingly adopting BYOD policies to take advantage of the speed and convenience of mobile technology. Patients also want a WiFi service while they are recovering in order to stay connected with family, friends, and colleagues.

Wireless web content filtering for healthcare MSPs not only addresses the concerns of many healthcare organizations, but provides the versatility for system administrators to apply one set of acceptable use policies for employees, and another for patients. With no limit on the number of users, a high degree of granularity and imperceptible latency, “WebTitan Cloud for WiFi” is an unsurpassable Internet content filtering solution for MSPs in the healthcare industry.

The Features and Benefits of WebTitan Cloud for WiFi

WebTitan Cloud for WiFi represents the latest in DNS-based web content filtering for healthcare MSPs. Being DNS-based, clients do not have to purchase hardware or install complicated software. Managed services providers simply redirect their client´s DNS to TitanHQ´s servers, and the client can be filtering the Internet in a matter of minutes.

Category filters and keyword filters can be implemented and adjusted as necessary from any location via a web-based portal, while a comprehensive suite of APIs enables backend integration with management reporting tools and directory services such as NetIQ, Active Directory, and LDAP to reduce the maintenance overhead as much as possible.

Further features for healthcare organizations include:

SSL inspection to prevent malware downloads from encrypted web pages.
Multi-lingual filtering, because not all online threats are written in English.
VPN-blocking to prevent users circumnavigating the filters by using anonymizer sites.
Comprehensive reporting to reveal threats that have been blocked and attempts to access websites contrary to acceptable use policies, and to help with the compilation of HIPAA risk assessments.

The Features and Benefits for Managed Service Providers

The features and benefits of our Internet content filtering solution for MSPs in the healthcare industry are primarily that managed service providers will be able to provide a versatile and cost-effective service to their clients without having to dedicate too many resources to evaluating web content filtering for healthcare MSPs.

Our WiFi content filter for hospital MSPs has a choice of hosting options – within the TitanHQ cloud, within the MSPs own infrastructure or deployed privately via AWS – and is available in white-label format. This not only means that MSPs can satisfy the demands of their healthcare clients, but also market the solution as an add-on service to clients not in the healthcare industry.

All client accounts can be managed via a web-based portal that also delivers an overview of client activity at global and account level. MSPs receive the same high level of reporting by category, domain or IP address to measure the effectiveness of the solution and observe where threats have been blocked. All of the features and benefits of our web content filtering for healthcare MSPs are backed by industry-leading technical and customer support.