TigerConnect, the leading healthcare communications solution provider, has enjoyed unprecedented company growth in 2019 and continues to be a driving force in improving communication efficiency in healthcare and eliminating waste.
The company’s clinical communication and collaboration platform is the most widely adopted in the healthcare industry in the United States and is used by clinicians to communicate quickly and effectively with each other in real-time. The platform has allowed hospitals to eliminate outdated communications tools such as landlines, pagers and faxes, which the industry has been heavily reliant on for decades. Those tools have been replaced with a much more convenient smartphone and desktop app.
2019 has been an impressive year of growth for the Santa Monica, CA-based company, with the firm winning almost 600 new clients last year, including 100 new enterprise clients such as Geisinger, NCH Healthcare System, Einstein Medical Center, University of Maryland Medical System, Penn State Health, Cooper University Health Care, and St. Luke’s University Health Network.
The company now has more than 6,000 healthcare clients and its platform supports more than 10 million text messages a day. The platform is currently the only enterprise-grade healthcare communication solution with a consumer-like user experience that supports clinical and patient communication. The platform has higher than 99.99% verifiable uptime and incorporates exceptional privacy and security controls and supports modern clinical workflow requirements.
The tremendous growth of the company over the past 12 months has been attributed to an obsessive customer focus and the determination of the TigerConnect team to ensure that pervasive healthcare communications problems are solved.
The significant increase in clients has required a major expansion of its workforce, with an additional 50 positions created in the company last year. TigerConnect has also appointed new talent in leadership roles. In 2019, the company appointed its first Chief Technology Officer, Tim Goodwin, who joined the team from Vacasa, the largest rental management company in the United States. Sarah Shilington, the former McKesson consultant, also joined the TigerConnect team as Senior Vice President of Customer Success and former Expedia executive, Allie Hanegan, joined the company as VP of People.
The momentum and growth will continue in 2020, with the company focused on several major product and partner initiatives over the coming 12 months. The company plans to continue to focus on winning new healthcare clients but will also be looking to expand its footprint within its current customer base and naturally continue to enhance its products to incorporate even more features to meet the needs of its customers.
“As we look ahead to the next decade, we see nothing but greenfield opportunity to redefine the way healthcare teams, payers, and patients connect and collaborate. We remain steadfast in our mission to partner with care organizations of every size and type, providing them with the world’s most advanced collaboration technology to produce a vision of the future we can all be proud of,” said TigerConnect co-founder and CEO, Brad Brooks.