Cisco Umbrella Pricing

If you have already made enquiries about web filtering with several different companies, you will no doubt have discovered that Cisco Umbrella pricing is considerably higher than most DNS filtering solutions on the market. Many Cisco Umbrella competitors offer broadly comparable DNS filtering solutions at a fraction of the price and you may be wondering whether the Cisco Umbrella price is worth paying. In this post we will explain why the price is so high and what you get for your money to help you decide whether the solution is right for your business.

Cisco Umbrella Pricing Plans

In contrast to many other DNS filtering solution providers, there is not a single price for Cisco Umbrella. Cisco has split its offering into three different packages to meet the DNS filtering needs of a wide range of organizations, from SMBs, to enterprises, and MSPs.

The Cisco Umbrella price differs considerably from package to package, as do the features. Each package includes the features of the lower packages with additional functionality. All packages offer protection from malware and other web-based threats along with content controls to stop employees from accessing certain categories of website.

The three packages are:

  • DNS Security Essentials
  • DNS Security Advantage
  • Secure Internet Gateway Essentials

DNS Security Essentials is the most basic DNS filtering package and provides a very limited set of features. This option is best suited to small businesses that have yet to implement a DNS filtering solution to protect against internet-based threats and enforce their internet usage policies. The solution includes content filtering by domain or domain category, and whitelists and blacklists. Users can also identify, and block shadow IT based on URLs. One feature notably absent from the DNS Security Essentials package is the ability to decrypt and inspect SSL – HTTPS – traffic. Most businesses have switched to HTTPS, but so too have many phishing websites.

DNS Security Advantage offers a wider range of features, with the package better suited to mid-sized businesses and those that require a greater protection from web-based threats. The package also provides deeper insights for investigations and access to Cisco Talos threat intelligence. This package also allows users to block C2 callbacks which bypass DNS and users can proxy web traffic associated with risky domains for inspection. SSL inspection is included for traffic with a selective proxy.

Secure Internet Gateway Essentials is the most powerful and feature-rich solution, best suited to large companies and those with advanced security and web policy requirements. This package includes the ability to proxy all web traffic for inspection, full SSL inspection, web filtering for URLs in addition to domains and category, use of the Cisco Threat Grid sandbox to analyze suspicious files, a cloud-delivered firewall, URL-based shadow IT discovery, and highly granular filtering controls, including the ability to block uploads, downloads, and posts for select apps.

Cisco Umbrella Pricing Per User

Cisco Umbrella pricing is not available on the website. In order to obtain the price for Cisco Umbrella you will need to contact the company, select the package you want, state the number of users, before you will be given the Cisco Umbrella pricing per user.

So how much does Cisco Umbrella cost? Based on a company with 100 users, you can expect to pay $2.20 per user per month for the basic DNS filtering solution. The price naturally increases with the different packages, and Cisco Umbrella pricing per user decreases incrementally as the number of users increases.

It is worth noting that the above price does not include support, which Cisco only offers as an add-on. That will need to be factored into the price, especially if you have limited on-site IT support.

Cisco Umbrella Cost vs Competitors

So how does the price of Cisco Umbrella compare to other DNS filtering solutions provided by competitors such as TitanHQ, Proofpoint, Barracuda, Symantec, and ZScaler?

Bear in mind that you may not necessarily be comparing like for like products, but all the features of the DNS Security Essentials package will be included in competitor solutions along with some – or in some cases many – features only included in the second and third tier Cisco Umbrella packages.

Many Cisco Umbrella competitor solutions are available in the $1-$1.50 per user, per month price range, although some solutions – WebTitan – are available at a price of $0.90 per user, per month.

Can the Cisco Umbrella Price be Justified?

Cisco can certainly justify the Cisco Umbrella pricing policy, but many small businesses may find that the price is not worth paying as there are equally accomplished and more feature-rich DNS filtering solutions available that will provide an equivalent level of protection at a greatly reduced price.

Enterprises and mid to large sized companies may find the Secure Internet Gateway Essentials package provides a much higher and more appropriate level of protection, along with extra features not available in many competitor solutions. Plus, if you already use other Cisco solutions, Cisco Umbrella will integrate seamlessly which can save you many headaches down the road.

The key is to investigate the various DNS filtering options, compare the features provided by each, the ease of use and maintenance of the solution, customer satisfaction ratings, and the cost and make an informed decision before committing to any web filtering solution.