TigerConnect Launches New Telehealth Features for TigerTouch Platform to Support COVID-19 Response
Apr16

TigerConnect Launches New Telehealth Features for TigerTouch Platform to Support COVID-19 Response

The Santa Monica, CA-based healthcare collaboration and communication platform provider TigerConnect has launched new features for its platform to help hospitals deal with the COVID-19 public health emergency. The HHS’ Centers for Medicare and Medicaid Services has extended coverage for telehealth services to all Medicare and Medicaid beneficiaries for the duration of the public health emergency, rather than only patients in remote...

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Hospitals Offered Free Use of TigerConnect Text Messaging Network During COVID-19 Pandemic
Mar13

Hospitals Offered Free Use of TigerConnect Text Messaging Network During COVID-19 Pandemic

TigerConnect has announced that hospitals and health systems can use its secure text messaging network free of charge during the COVID-19 pandemic to support their efforts in combatting the disease. The 2019 Novel Coronavirus has been spreading at pace and hospitals and health systems are working round the clock to ensure quality care is provided to patients to help them recover from the disease in the shortest possible time frame....

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TigerConnect Reports Unprecedented Growth in 2019
Jan30

TigerConnect Reports Unprecedented Growth in 2019

TigerConnect, the leading healthcare communications solution provider, has enjoyed unprecedented company growth in 2019 and continues to be a driving force in improving communication efficiency in healthcare and eliminating waste. The company’s clinical communication and collaboration platform is the most widely adopted in the healthcare industry in the United States and is used by clinicians to communicate quickly and effectively...

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TigerConnect Appoints First Chief Technology Officer
Jan22

TigerConnect Appoints First Chief Technology Officer

The leading clinical communications and collaboration (CC&C) platform provider, TigerConnect, has announced the appointment of former Vacasa CIO Tim Goodwin as its first ever Chief Technology Officer. Tim Goodwin has more than 15 years’ experience in the field of technology and has a proven track record of building and running product development teams in rapid-growth environments, both at Vacasa and Fiserv Digital Channels, where...

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New TigerConnect Report Confirms Broken State of Communication in Healthcare
Nov14

New TigerConnect Report Confirms Broken State of Communication in Healthcare

TigerConnect has released its annual State of Healthcare Communications Report, which highlights the broken state of communication in healthcare. The report is based on a survey of healthcare leaders and patients and reveals the pervasive challenges in healthcare communications and how communication failures are contributing to physician burnout, higher healthcare costs, and medical errors. Currently many healthcare providers are...

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TigerConnect Appoints Sarah Shillington as SVP of Client Success
May15

TigerConnect Appoints Sarah Shillington as SVP of Client Success

TigerConnect has announced Sara Shillington has joined the company and has been appointed Senior Vice President of Client Success. Sarah Shillington has over 25 years of experience in the healthcare industry overseeing client success at large, global enterprises. She joins the company from Leidos Health where she was led the company’s consulting advisory services and strategic partnerships. Before joining Leidos Health, Sarah...

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TigerConnect Now Integrates with Adjuvant’s Call Scheduler
Feb28

TigerConnect Now Integrates with Adjuvant’s Call Scheduler

Adjuvant’s physician scheduling software solution, Call Scheduler, now integrates with TigerConnect’s clinical secure messaging platform. The integration will help users quickly and seamlessly identify the right on-call physician or staff member and communicate with them directly in real-time through the TigerConnect platform. The Call Scheduler web application makes it easy for healthcare employees to identify on-call staff, but...

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OpenTempo and TigerText Announce New Partnership
Feb14

OpenTempo and TigerText Announce New Partnership

TigerConnect has announced it has formed a new partnership with OpenTempo, the leader in physician scheduling and clinical labor analytics. OpenTempo has developed a healthcare staff scheduling solution that helps health systems and academic medical centers optimize physician scheduling and improve service line efficiency, which have been shown to improve staff satisfaction by providing greater transparency into their working...

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TigerConnect Recognized for High Consideration, Retention, and Performance by KLAS
Nov13

TigerConnect Recognized for High Consideration, Retention, and Performance by KLAS

KLAS has published its 2018 Decision Insights: Secure Communication Report, which recognizes TigerConnect (formerly TigerText) for its strong, easy to use clinical communication and collaboration platform solution, very deep adoption, and high customer satisfaction levels. For the report, more than 20 solution providers were assessed, including EHR vendors, but only three – TigerConnect included – were named as top solutions for...

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TigerConnect Now Integrates with QGenda
Mar07

TigerConnect Now Integrates with QGenda

TigerConnect, the new name for TigerText, has announced a new partnership with QGenda, which has seen the TigerConnect secure text messaging and clinical communication platform integrated with the QGenda clinical scheduling solution. QGenda is the market leading cloud-based automated physician scheduling solution. More than 5,000 hospitals have adopted the solution, with many of the nation’s leading hospitals, physician groups,...

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TigerText Rebrands as TigerConnect
Mar01

TigerText Rebrands as TigerConnect

TigerText, the market leading secure text messaging solution provider in healthcare has announced the company has rebranded as TigerConnect. TigerConnect started as a secure text messaging platform for the healthcare industry to bring communication in line with other industries and reduce reliance on outdated forms of communication such as landlines, pagers, and faxes.  The platform has since evolved into a comprehensive CC&C...

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TigerText Forms Patient Safety Committee with Geisinger and George Washington University Hospital
Dec08

TigerText Forms Patient Safety Committee with Geisinger and George Washington University Hospital

A first of its kind Patient Safety Committee has been formed by TigerText to help health systems and hospitals that have adopted clinical communications and collaboration solutions develop protocols and identify best practices to create safer environments for patients. TigerText is the most widely adopted clinical communication and collaboration solution in the U.S healthcare industry. More than 6,500 healthcare facilities have...

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TigerText Launches TigerFlow Enterprise: The Most Advanced Clinical Communication Solution to Date

TigerText has announced the launch of a new clinical communication and collaboration (CC&C) platform that promises to revolutionize how healthcare employees communicate with each other and interact with healthcare data. TigerFlow Enterprise is the result of more than 10 years work in the secure text messaging sphere and has been under development for the past three years. Secure text messaging is at the heart of the system, but...

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Role-based Scheduling Automation and New Alexa Integration Launched by TigerText
Feb17

Role-based Scheduling Automation and New Alexa Integration Launched by TigerText

TigerText has announced the launch of role-based scheduling automation ahead of the Healthcare Information and Management Systems Society (HIMSS) Conference. This powerful new feature dynamically populates role assignments and user profiles in a highly intuitive way and ensures that messages are directed to the right person, at the right time, in a fully automated way without having to know the name of the person in a particular role....

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TigerText Registers Year of Record Growth with 300 New Healthcare Partnerships
Dec13

TigerText Registers Year of Record Growth with 300 New Healthcare Partnerships

The Santa Monica, CA-based clinical communication platform provider TigerText has registered a year of record growth, having formed an additional 300 new partnerships with healthcare organizations in 2016, bringing the total number of healthcare clients using TigerText solutions to more than 3,000. The impressive company growth can be attributed to several factors. In 2016, TigerText launched a new clinical communication solution...

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TigerText Achieves HITRUST CSF Certification for its Clinical Communication Solution
Jul28

TigerText Achieves HITRUST CSF Certification for its Clinical Communication Solution

The Health Information Trust (HITRUST) Alliance has awarded TigerText HITRUST CSF Certified Status for its secure, clinical text messaging solution. TigerText is the first clinical communication solution provider in its class to be awarded this prestigious accreditation. To achieve HITRUST CSF Certified Status, companies must meet industry-defined requirements for privacy and security and demonstrate they are effectively managing...

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Dolphin CT50h Clinical Smartphone Gets Custom TigerText App
Jun08

Dolphin CT50h Clinical Smartphone Gets Custom TigerText App

TigerText has announced a new collaboration project with Honeywell. A customized version of the TigerText secure, HIPAA-compliant messaging app is now available for use with the Honeywell Dolphin CT50h Clinical Smartphone. The Dolphin CT50h Clinical Smartphone was developed to allow physicians and other healthcare professionals to have seamless mobile access to clinical data and healthcare systems. The device helps healthcare...

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TigerConnect HealthBot – A HIPAA-Compliant Chatbot for the Healthcare Industry
May16

TigerConnect HealthBot – A HIPAA-Compliant Chatbot for the Healthcare Industry

Making a hospital appointment, ordering prescription medications, or just getting an answer to an important question is not always a quick process. Patients have deal with congested phone lines or wait an age for a reply to an email. This causes a great deal of frustration for patients and involves a considerable amount of wasted time. All too often patients have to contend with 30 minute delays trying to make appointments or get...

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TigerText Launches the TigerConnect HealthBot
May12

TigerText Launches the TigerConnect HealthBot

TigerText, the leading secure healthcare messaging solution provider, has announced the release of the TigerConnect HealthBot. The HealthBot has been designed to be a convenient and low cost method of providing patients with important healthcare information and to ease the burden on support staff. The HealthBot can take care of a number of repetitive tasks that have previously required the time of telephone support staff Patients are...

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Joint Commission Ends Text Message Ban on Orders
Apr27

Joint Commission Ends Text Message Ban on Orders

The Joint Commission has lifted its five-year ban on clinicians using smartphones to send orders via text message. In the May copy of its Perspectives newsletter, the Joint Commission announced that the text message ban has been lifted with immediate effect, although there is one caveat. A secure text messaging platform must be used. The ban on text messaging was first introduced in 2011. Clinicians were prohibited from sending orders...

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New Hampshire Health Information Organization Chooses TigerText as Secure Messaging Provider
Apr20

New Hampshire Health Information Organization Chooses TigerText as Secure Messaging Provider

The New Hampshire Health Information Organization (NHHIO) has chosen TigerText to help streamline patient care and allow patient health data to be shared securely between members of the New Hampshire healthcare community. NHNIO is a not-for-profit organization that was formed to help facilitate the digital exchange of health information. The organization currently connects over 100 healthcare providers in the state of New Hampshire,...

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U.S. Cellular Partners with TigerText to Offer Secure Communications to Customers
Apr19

U.S. Cellular Partners with TigerText to Offer Secure Communications to Customers

TigerText has announced a new partnership with U.S. Cellular, making it easier for the wireless carrier’s customers to access TigerText’s secure enterprise messaging technology and keep private conversations confidential and transmitted data secure. TigerText is the nation’s leading provider of secure messaging technology and its platform is currently used by four of the top five for-profit healthcare systems in the United States. The...

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The Hidden Cost of Pagers in Healthcare
Mar31

The Hidden Cost of Pagers in Healthcare

Numerous studies have been conducted on the cost of HIPAA-compliant alternatives to the pager, yet little research has actually been conducted on the actual cost of pagers in healthcare. Pager use is in steep decline. Pager services are being dropped by telecoms companies due to the lack of demand. Most industries have retired pagers long ago and have switched to smartphones. However, the healthcare industry lags behind. Pagers are...

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New TigerText Release Helps Healthcare Organizations Optimize Clinical Workflow
Mar25

New TigerText Release Helps Healthcare Organizations Optimize Clinical Workflow

TigerText has updated its clinical communication platform and has added a host of new features in response to feedback received from its customers through the company’s voice-of-the-customer program. The new features are intended to help speed the exchange of health information and eliminate the frustrations clinicians have trying to coordinate patient care. TigerText is the leading secure messaging solution provider for the...

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Pagers in Healthcare: New Research Reveals Hidden Cost
Mar10

Pagers in Healthcare: New Research Reveals Hidden Cost

For a number of years there have been secure and reliable alternatives to pagers, yet the use of pagers in healthcare continues. Some hospitals have already made the switch to secure messaging platforms, although a great deal still rely on pagers to communicate with physicians, nurses, and other healthcare workers. Pagers have served the healthcare industry well for a number of decades. The devices are reliable and physicians are...

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TigerText Secure Messaging App Integrated into Salesforce Health Cloud
Mar01

TigerText Secure Messaging App Integrated into Salesforce Health Cloud

TigerText has announced a new partnership which will allow Salesforce Health Cloud customers to integrate the TigerText HIPAA-compliant messaging app into their Health Cloud portals. The TigerConnect platform has now been added to the Salesforce Health Cloud allowing communications to be streamlined across the care continuum. The platform can be leveraged to improve communication efficiency, conduct patient handoffs, streamline care...

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TigerText Announces Integration with Box DICOM Viewer
Feb29

TigerText Announces Integration with Box DICOM Viewer

TigerText, the leading provider of HIPAA-compliant messaging solutions for the enterprise, has announced deeper integration with Box, the leading healthcare content management platform. Box is used by healthcare organizations to share and collaborate on DICOM medical images. Now that the TigerConnect developer platform has been more extensively integrated with the Box DICOM viewer, healthcare professionals can now share medical images...

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HIPAA-Compliant Alternative to Pagers Launched by TigerText
Jan18

HIPAA-Compliant Alternative to Pagers Launched by TigerText

Many healthcare organizations are still heavily reliant on the pager, and while there is a HIPAA-compliant alternative to pagers on the market, many health systems have not yet made the transition. TigerText’s secure messaging platform is an ideal HIPAA-compliant alternative to pagers, allowing messages to be sent by all healthcare professionals on desktop computers, laptops, Smartphones, tablets, and even Apple Watches. However, the...

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Why is Healthcare Technology Behind the Times?
Jan15

Why is Healthcare Technology Behind the Times?

Look at the annual profits reported by healthcare providers and it will be clear that many organizations can afford to implement new technology, especially when it will improve workflows, efficiency, and productivity. So why is healthcare technology behind the times? What is holding healthcare providers back when there is technology that can be leveraged to allow huge cost savings to be made and patient outcomes to be improved? Why is...

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Accelerated Growth Expected as TigerText Closes $50 Million Funding Round
Nov23

Accelerated Growth Expected as TigerText Closes $50 Million Funding Round

Earlier this week, TigerText closed its Series C equity funding round having attracted a further $50 million in investment for the company’s secure texting platform for the enterprise. The latest round of investment has seen further pledges made by previous investors from the company’s Series B equity funding round. Orbimed, Shasta Ventures, and Reed Elsevier have pledged further funding, and join new investors such as Accolade...

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KLAS Reports TigerText is Top Vendor for Secure Medical Messaging
Nov05

KLAS Reports TigerText is Top Vendor for Secure Medical Messaging

A new KLAS report has been issued naming TigerText the market leader for secure messaging solutions for the healthcare industry, ahead of the highly anticipated Best in KLAS for Secure Messaging report due early in 2016 The healthcare secure messaging market is now fiercely competitive, with over 100 companies now providing secure SMS solutions for healthcare providers. Secure messaging solutions allow HIPAA-covered entities to send...

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TigerText for Apple Watch: Rated One of 8 Best Apple Watch Business Apps
Sep16

TigerText for Apple Watch: Rated One of 8 Best Apple Watch Business Apps

TigerText for Apple Watch – a secure real-time encrypted messaging app – has been included among Top 8´s selection of best Apple Watch business apps. The Apple Watch has been under development for some time, but this year saw the wearable device finally released to the general public. Now a few months have passed since its release, and attention is now focused not so much on the watch itself, but the apps that can be...

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TigerText: Voted One of the Best Places to Work in Healthcare in 2015
Sep15

TigerText: Voted One of the Best Places to Work in Healthcare in 2015

TigerText – a leading vendor of secure messaging solutions for the healthcare industry – has been voted one of the best places to work in healthcare in 2015. Each year, Modern Healthcare assesses companies in the healthcare sector and compiles a nationally recognized list of businesses that empower employees to offer both customers and patients the highest levels of services, the best products and exceptional levels of...

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TigerText User Conferences Schedule for 2015/2016 Announced
Aug15

TigerText User Conferences Schedule for 2015/2016 Announced

This week, the TigerText user conferences schedule for 2015/2016 was announced. There will be five TigerTech conferences around the country for existing customers and four TigerLaunch events for new customers. The program will start in September, 2015. TigerTech User Conferences for Current Customers Current customers are invited to attend their most convenient TigerTech event. At these regional conferences attendees will have the...

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TigerText Certified as Secure by Box Assured Apps Program
May15

TigerText Certified as Secure by Box Assured Apps Program

TigerText, the leading provider of secure, encrypted, real-time messaging solutions, has been certified under the Box Assured Apps Program as providing all of the necessary protections to keep data secure. Only robust, secure mobile phone apps are awarded Box Assured App status under the Box Assured Apps program. The Box Assured Apps Program The box assured apps program was developed as a means of assessing mobile phone applications...

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TigerText Launches First Secure Messaging App for the Apple Watch Introduced
Apr14

TigerText Launches First Secure Messaging App for the Apple Watch Introduced

Today, TigerText announced it has launched the first secure messaging app for the Apple Watch. The TigerText Apple Watch app allows users to send and receive secure messages via their watch, allowing quick and easy communication with any authorized user pre-programmed into the TigerText platform. The benefits of the Apple Watch in a healthcare setting are numerous; however without a secure messaging system the devices cannot be used...

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Group Message Confirmations Added to TigerText iOS Secure Texting App
Apr10

Group Message Confirmations Added to TigerText iOS Secure Texting App

TigerText has announced a host of improvements have been made to its iOS secure texting mobile app, which will be showed off at this year’s HIMSS event in Chicago next week. In addition to showcasing the new functions of its iOS secure texting app, attendees will be able to find out more about the benefits of secure texting in a healthcare setting. On Monday, April 13th at 3:15pm, a session will be conducted on the benefits of secure...

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TigerText Now a Gold Member of the Verizon Partner Program
Feb18

TigerText Now a Gold Member of the Verizon Partner Program

This week the collaboration has been announced, with TigerText being named as a Gold Member of the Verizon Partner Program. Inclusion in the program means the provision of services to Verizon customers will become more streamlined and efficient. This has direct benefits for users, giving them additional value. As a leading provider of secure, real-time messaging solutions for the enterprise, joining forces with Verizon was a natural...

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TigerText Sales Triple in 2014 as Demand Increases for Secure Workplace Text Message Service
Feb12

TigerText Sales Triple in 2014 as Demand Increases for Secure Workplace Text Message Service

The healthcare industry is under attack, with malicious insiders and hackers attempting to access and steal healthcare data at every opportunity. The need for a secure secure workplace text message service has never been greater. An increasing number of healthcare providers have chosen a secure workplace text message service to allow employees to communicate with each other securely and more efficiently, without risking data exposure....

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TigerText Launches Secure Messaging Platform for iPad
Feb03

TigerText Launches Secure Messaging Platform for iPad

Secure Messaging Platform for iPad Now Available Physicians, nurses and other healthcare workers love the convenience, speed and functionality of the TigerText healthcare messaging system; however, healthcare workers are not only using a mobile phone nowadays. They use tablets as well, and soon many will be purchasing the new Apple Watch when it is launched later this year. To ensure these devices can be used without risking a HIPAA...

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Secure SMS Messaging Service Will Replace Standard SMS Texts
Jan29

Secure SMS Messaging Service Will Replace Standard SMS Texts

Mobile communications technology has come a long way in the past 35 years, and as technology continues to advance, it has been predicted that standard text messages will soon be replaced with a secure SMS messaging service, as consumers take greater care to protect the information they send on their portable devices. The first mobile phone to be released – the Motorola DynaTAC 8000x – didn’t offer any form of text message; that took...

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TigerText Awarded Enterprise-Ready Status under the SkyHigh CloudTrust Program
Dec17

TigerText Awarded Enterprise-Ready Status under the SkyHigh CloudTrust Program

This week has seen the TigerText secure messaging platform receive another accolade, having been certified as an “Enterprise-Ready” under the SkyHigh CloudTrust Program. The SkyHigh CloudTrust Program was developed by SkyHigh in conjunction with the Cloud Security Alliance. The program assesses cloud services and determines the product and company’s enterprise-readiness status. In order for a service or platform to be awarded...

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Torrance Memorial Medical Center Secure Text Messaging Case Study
Apr10

Torrance Memorial Medical Center Secure Text Messaging Case Study

Texting is one of the fastest, easiest, and most convenient ways to communicate short messages. This communication method has proved to be highly popular as a result, and today more than 6.5 trillion SMS messages are sent each year. Physicians, nurses and other health professionals use text messages to communicate with friends and family outside of work, and are loathed to lose the convenience of SMS messages at work. However, while...

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